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The online casino that’s more rags than riches
Players from Seychelles not accepted
Casino: | mRiches Casino |
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Website: | www.mriches.com |
Established: | 2016 |
License: | United Kingdom Gambling Commission (UKGC) |
Software: | Lightning Box Games, Microgaming, Nektan, NetEnt |
Compatibility: | Android, BlackBerry, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab, Kindle |
Deposits: | |
Languages: | |
Support: | Chat, Email, Phone |
Currencies: | AUD, BPS, CAD, EUR, SEK |
Coming at players straight from the online gaming hub that is Gibraltar, mRiches Casino is a stylish-looking operation powered by Nektan gaming and a host of other big-name software providers.
Boasting NetEnt, Microgaming, NextGen Gaming, Lightning Box and many other top-notch digital studios on its books, mRiches Casino provides a fairly varied gaming experience that mostly caters for fans of video slots but also includes a few other games. The site also features a live casino suite powered by Novomatic to give fans of an interactive, dealer-dealt experience something to enjoy.
Though not currently available to customers residing in the US, mRiches Casino can be accessed from a variety of territories throughout Europe and beyond and is available in a range of currencies including GBP, EUR, AUD and SEK. This makes the site suitable for a wide selection of players around the world – and the presence of instant-play games means no download is required to get started.
Oh boy. Despite the promise offered by mRiches Casino’s homepage, it doesn’t take long for the first negatives to surface. Glancing down the list of featured titles, players will find “Best Games”, “Best Slots” and “Casino” sections, but on closer inspection, all three are virtually identical – with even the “Casino” section mostly featuring slots. Then you press “view all” and things somehow get worse.
Rather than expanding any of the three lists to display the full range of titles, this instead takes you to a new page where you’ll be prompted to log-in. Once you do this, you’ll be presented with four new tabs – “Players Favourites”, “New Games”, “Recommended Games” and “All Games”. How these relate to the initial lists is unclear, but what is obvious is that they aren’t sectioned by type.
This means that whether you’re looking for a video slot, a table game or anything else, your only real option is to opt for the “All Games” tab and wade through the full list manually. This can be a fairly long-winded process as there are 154 titles to choose from in total, but the site’s one saving grace is that there is at least a handy search bar included if you know the name of the game you’re after.
Speaking of the titles themselves, of the 154 games displayed 140 are video slots, which should instantly set alarm bells ringing for anyone who has a preference for table games or video pokers. Assuming reel-based games are actually your thing, however, you’ll find a good selection of modern slots including Aloha! Cluster Pays, Football: Champions Cup and Jimi Hendrix plus other recent hits.
There are also a number of fairly uncommon titles featured from some of the other smaller studios, with games like Magic Touch, Lucky Angler and Werewolf Wild providing a bit of extra variety. All in all, however, it isn’t the most impressive selection of slots we’ve ever witnessed and the site also seems to be lacking in any progressive jackpot titles, providing a further negative point for players.
This, however, pales into insignificance when you discover that there are only two Blackjack titles, one Roulette game and no video pokers whatsoever to provide alternatives beyond mRiches video slot selection. As hinted at above, finding this sprinkling of other games among the 154 titles is like finding a needle in a haystack and even the live casino suite is not afforded its own separate tab.
At the very bottom of the “All Games” list, players will find a selection of nine instant-win scratch card games – all of which are based on the slots that are hosted on the site – and one bingo title, but this really doesn’t mask the fact that little consideration has been given to table game players.
We suppose the one major advantage of being a site that specialises in slot games is that you are able to offer a greater proportion of your games on mobile and tablet devices. This is certainly the case at mRiches Casino, where players will be able to access many of the site’s 140 video slot titles on their iPad, iPhone, Android tablet or smartphone or any other HTML5-enabled device.
As all games are available in instant-play format, no download is required to get started – players merely need to log-in to their existing mRiches Casino account to start playing with full touch functionality.
Players at mRiches Casino will be able to benefit from a fairly straightforward selection of payment processing options, with most methods supported by the site being available for both deposits and withdrawals. Indeed, players will be able to move funds both to and from the site using Visa, Paysafe Card, Neteller, Skrill, Skrill 1-Tap, Boku and direct bank transfer, meaning whatever your preferred online casino payment method, there’ll be a suitable option for you. Of the various methods available, eWallet transactions are by far the most expedient and usually credit within 24 hours.
When visiting the bonus section of mRiches Casino’s site, players are met with a similar tale of woe to that found in the main gaming lobby. At the top of the list, they’ll find an offer that expired in April this year, while the main welcome offer – a match bonus worth up to £500 on your first three deposits – doesn’t actually reveal what percentage of your deposit that represents or whether the £500 maximum is cumulative or not.
Type | Amount | Match | Playthrough | Claim |
---|---|---|---|---|
1st Deposit bonus | ï¿¡50 | 200% | 30x | Claim Bonus |
2st Deposit bonus | ï¿¡200 | 100% | 30x | Claim Bonus |
3st Deposit bonus | ï¿¡250 | 50% | 30x | Claim Bonus |
Beyond that, players can find a number of daily deposit match bonuses worth varying amounts, but again the terms and conditions attached to them are unclear.
Players wishing to contact a member of the customer support team at mRiches Casino can do so via a variety of options including live chat, phone or direct email. The most expedient option on that list, live chat, is available between the hours of 09:00 and 01:00 seven days a week, while the casino can be reached by phone from 09:00 until midnight, albeit only on weekdays.
Email contact is, of course, available when you need it and there’s also a detailed FAQ section on the site to help you overcome some of the more basic issues you might encounter, meaning it’s a pretty solid offering all round.
Despite looking great and promising much from its homepage, we were hugely disappointed with how mRiches Casino performed in a variety of categories. The most pressing issue is that the site just doesn’t work to the standards you’d expect from a successful online casino, with many links not leading where they’re supposed to and no filters or other options to help you customise the lobbies.
The game selection, meanwhile, was also a cause for concern, as although mRiches Casino does provide a fairly decent range of video slot titles, there’s precious little else on offer for players who prefer table games. Indeed, with only two casino options supported and little in the way of variants, there’s just not enough going on at mRiches Casino to persuade anyone to spend much time there.
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